• Proprietary information has been removed.
  • Top left date 01/28/2007 refers to the software revision date used to read this document on American Airlines Computer system.
  • 757 Aircraft Maintenance Manual page date found in lower right. Page of manual is 23-19-00-0.
  • Work Order ECO-F0878 dated prior to above 757 AMM page could not be located.
  • We did locate ECO's dated mid and late 2002 which order the removal of the phone system. However, none dated prior to the above 757 AMM as noted.
  • "Replacement" refers to major maintenance events being done on aircraft that requires full removal of phone system. Phone Company Personnel only are allowed to remove/re-install full system until removed permanently. However, the phones were deactivated (no service) during this time according to above 757 AMM.
  • Actual Size Document
  • Update 09/18/07: A new document has emerged on the internet through an anonymous source which orders the phones deactivated dated March 2002. This new document is not referenced in the above 757 AMM page as the deactivation order. The document contradicts American Airlines Customer Relations Representative Chad Kinder, American Airlines Public Relations Representative John Hotard who states the deactivation order was issued prior to 9/11/2001 and of course the above 757 AMM page. We are currently in the process of analyzing the conflicts and will update this article as more information becomes available.
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